How to Manage the Removal of Product Feeds on Amazon after an Account Suspension
Why Were Product Feeds Removed?
You received a notification like this:
"We have deleted all product feeds added through your Amazon sales account because your account is currently disabled due to policy violations."
The removal of product feeds is a precautionary measure Amazon takes to prevent customers from seeing potentially incorrect or incomplete information. When an account is suspended for policy violations, Amazon may remove existing product feeds until the problem is resolved.
The Consequences of Removing Product Feeds.
In addition to account suspension, removal of product feeds may have additional consequences:
Loss of product visibility: Your products will not be visible to customers until you upload the information again.
Impact on sales: With product feeds removed, your listings will be deactivated, with an immediate impact on sales.
Need to re-upload product information: Even once you reactivate your account, your product feeds will not be automatically restored. You will need to add them again via "Manage Inventory."
How to Reactivate Your Account and Restore Product Feeds
To reactivate your account and reload product feeds, follow these steps:
Access the Account Health dashboard: Go to the Account Health page on Seller Central and click on "Reactivate your account" to start the reactivation process.
Submit Required Action Plan: You will find details of the required documents and actions in the original suspension notification. Prepare an Action Plan (POA) that addresses:
Root causes: Explain the reasons for policy violations that led to deactivation.
Corrective Actions: Describe how you solved the problems underlying the suspension.
Future prevention: List the steps you will take to avoid similar breaches in the future.
Reload Product Feeds: Once your account has been reactivated, you will need to re-upload all product feeds using the "Manage Inventory" option on Seller Central. You will be able to do this either manually or in bulk. Amazon offers support courses on Seller University to better manage product uploads.
Action Plan: The Key to Reactivation
A well-structured Plan of Action (POA) is essential for obtaining account reactivation. Our agency will assist you in creating an effective POA, ensuring that the information is documented and complies with Amazon's policies. You do not pay us until your account is reactivated, offering a risk-free process.
Conclusion
What to do if your account is blocked If your Amazon account has been suspended and product feeds removed, acting quickly is crucial to limit the impact on your business. Contact us today for assistance in preparing an Action Plan and managing communications with Amazon. We unblock your account first and only after you pay us, ensuring you receive comprehensive, risk-free service to restore your visibility and sales.