How to Resolve Suspension for Improper Use of ASIN Variations on Amazon

Violation of the ASIN Variations Policy: Why Did It Happen?

If you received a notification like this:

"Your Amazon sales account has been deactivated because you improperly used ASIN variations, affecting customer trust. Your listings have been removed and funds may be withheld for up to 90 days."

Misuse of ASIN variations can include combining products that are not closely related to each other under the same ASIN or improperly altering variations to manipulate listings. This violation is considered serious by Amazon because it can confuse customers and undermine trust in the platform.

The Consequences of a Violation on ASIN Variations.

Account suspension for misuse of ASIN variations can have significant consequences:

  1. Account suspension: You will no longer be able to sell products on Amazon until the issue is resolved.

  2. Freezing of funds: Funds in your account may be frozen for up to 90 days.

  3. Removal of listings: All products linked to incorrect variations will be removed, reducing your visibility and sales.

  4. Risk of permanent deactivation: If you do not provide the requested information within 17 days, your account may be permanently deactivated.

How to Reactivate Your Account

To resolve a suspension related to ASIN variations, you will need to follow the following steps:

  1. Identify the cause of the violation: Read Amazon's notification carefully and identify the reasons why ASIN variations were used incorrectly. Often, incorrect variations include the association of unrelated products or product changes that create confusion for customers.

  2. Gather the necessary information: Provide evidence showing that you have identified and resolved misuse of ASIN variations. This could include screenshots of the corrected listings or details of how you rearranged the variations to comply with Amazon's policies.

  3. Prepare a Plan of Action (POA): An effective POA to resolve a violation of ASIN variations should include:

    • Main causes: Explain the cause of the problem. This could be a configuration error or a failure to understand the guidelines on variations.

    • Corrective Actions: Describe how you fixed the problem, such as correcting incorrect ASIN variations or separating unrelated products.

    • Future prevention: Detail the steps you will take to ensure that your ASIN changes are compliant in the future, such as training staff or improving internal processes.

  4. Submit Appeal: Go to the Seller Central notifications page and click on "Appeal" to submit your POA. Make sure the document is clear, well-structured, and supported by solid evidence.

Action Plan: The Key to Reactivation

The Plan of Action (POA) is a critical tool for resolving an Amazon suspension, especially for violations related to ASIN variations. Our agency can help you prepare a tailored POA that exactly meets Amazon's requirements. We will work with you to gather the necessary documentation and make sure the appeal is complete. And we won't charge you anything until your account is reactivated, ensuring that our work focuses on your satisfaction.

Conclusion

What to do if your account is locked If your account has been suspended for misuse of ASIN variations, acting quickly is essential to reactivate it. Our agency is ready to assist you in creating a detailed Action Plan and making a solid appeal to Amazon. We unlock your account first and only then pay us, ensuring you have the peace of mind and professionalism to resolve the problem.

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