How to Resolve Suspension for Failure to Update Legal Entity Information on Amazon
Why was Your Account Deactivated?
You received a notification like this:
"Your payment account has been temporarily disabled because you have not updated your legal entity information as required."
Amazon requires that legal entity information be updated to ensure that the seller's business complies with tax and legal regulations. Failure to update this information will result in a temporary suspension of your seller account, preventing the transfer of funds and the ability to sell until the problem is resolved.
The Consequences of a Failure to Verify Legal Entity.
If you do not update the required legal entity information, you could face the following consequences:
Sales block: You will not be able to sell products on Amazon until you update your information correctly.
Freezing of funds: Funds in your account will remain frozen until legal information is verified.
Removal of listings: All your listings will be temporarily removed from the marketplace, drastically reducing your visibility and sales.
How to Reactivate Your Account
To reactivate your account, it is essential to follow the following steps:
Log in to Seller Central: Go to the "Settings" section of Seller Central and click on "Account Information" from the drop-down menu.
Update legal entity information: In the "Activity Information" section, select the "Identity Information" link. Expand the section and update the necessary information, choosing the correct legal entity. Specifically:
Individual: If you sell products not for profit.
Sole Proprietor in the UK: If you sell for profit and are registered with HMRC.
Business or Partnership: For all other entities, including non-UK resident sole proprietors, associations, corporations or charities.
Confirm details: Once you have entered the correct details, confirm the information and click "Submit."
Action Plan: The Key to Reactivation
A well-structured Plan of Action (POA) is essential to resolve a suspension related to failure to verify the legal entity. A good POA should include:
Identifying the problem: Explain why you did not update the information in time.
Corrective Measures: Detail how you correctly updated the required information.
Future Prevention: List the steps you will take to ensure that legal information is always up-to-date, such as implementing periodic reminders or appointing a person responsible for legal updates.
If you have difficulty completing the process or are unsure how to proceed, our agency can offer you comprehensive assistance. We will guide you in completing the correct legal information and preparing an effective POA to ensure a quick reactivation. You do not pay us until your account is unblocked, giving you peace of mind.
Conclusion
What to do if your account is locked If your Amazon account has been suspended for failure to update legal information, don't waste time. Contact us today for personalized assistance. Our agency will help you fill out the information correctly and prepare an effective Action Plan to reactivate your account. We unlock your account first and only after you pay us, giving you the guarantee of professional and timely service.