How to Deal with Suspension on Amazon for Sale of Restricted Products
Why was Your Account Deactivated?
You received a notification similar to this one:
"Your Amazon sales account has been disabled in accordance with Section 3 of the Amazon Business Solutions Agreement because you have listed prohibited products for sale on Amazon."
Amazon prohibits the sale of certain products that do not comply with local laws or platform policies.
The Consequences of a Violation of Restricted Products
Suspension of your account for selling restricted products can have major consequences:
Sales freeze: You will no longer be able to sell products on Amazon until the issue is resolved.
Freezing of Funds: Funds in your account will be held for at least 90 days, and may be held further if Amazon determines that the account has violated other policies.
Removal of listings: Banned products will be removed from the marketplace immediately.
Risk of permanent deactivation: If you do not submit an appropriate response within the specified time, your account may remain permanently deactivated.
How to Reactivate Your Account
To resolve the suspension of your account, follow these steps:
Identify the violation: Check Amazon's policy on restricted products and make sure you understand which of your products are out of compliance.
Gather evidence: If you believe your account was suspended in error, gather evidence to show that your products comply with Amazon's laws and policies. Provide documents, certifications, or explanations showing that you have not violated the policy.
Prepare a Plan of Action (POA): The POA is essential to reactivate your account. It includes:
Root causes: Explain why the product was listed as banned and how the violation occurred.
Corrective Action: Describe the steps you have taken to resolve the problem, such as removing the banned products from your inventory.
Future Prevention: List the steps you will take to ensure that your business complies with all of Amazon's policies on restricted products.
Submit Appeal: Log in to Seller Central and submit the POA and required evidence through the appeals section. Make sure the documents provided are clear and well-structured.
Action Plan: The Key Tool for Reactivation
A well-structured Plan of Action (POA) is essential for reactivating your account. Our agency can assist you in preparing a customized POA, providing the necessary evidence and justification to comply with Amazon's policies. We charge you nothing until your account is reactivated, providing peace of mind and security during the process.
Conclusion
What to do if your account is locked If your Amazon account has been suspended for selling banned products, acting quickly is critical to avoid permanent deactivation. Contact us today: our team of experts will help you prepare an effective Action Plan and resolve the issue with Amazon. We' ll unblock your account first and only after you pay us, offering comprehensive, risk-free support.