FBA Policies and Subscribe & Save Program

Amazon requires sellers to comply with a number of policies and requirements to use the Fulfillment by Amazon (FBA) service. The main policies cover the handling of returns, damaged or lost inventory, and customer service management for multi-channel orders. In addition, products must meet specific restrictions before they can be sold through FBA, with requirements including labeling, packaging, and shipping of inventory to Amazon logistics centers.

The Subscribe & Save program allows customers to automatically receive products at regular intervals. Participating sellers must meet specific requirements, such as maintaining high inventory levels and offering free shipping. Customers receive discounts on recurring purchases, and sellers can choose to fund a portion of the discounts, improving the visibility of their products. Sellers' performance is evaluated on an ongoing basis to ensure an optimal customer experience, with metrics such as number of units shipped, revenue, and out-of-stock rates monitored closely.

What to do if your account is blocked
If your account is blocked due to a violation of Amazon's policies, it is essential to act promptly. We recommend that you contact our specialized team, who will assist you in analyzing the violations and preparing a strategy to resolve the situation. Our experts will help you submit the necessary documents and evidence to prove compliance with the required standards. Taking swift action is crucial to protecting your business and restoring your Amazon sales privileges.

Conclusion
Maintaining compliance with FBA and Subscribe & Save policies is essential to ensure business continuity at Amazon. Consistent attention to service quality and inventory management will help you maximize sales and improve customer satisfaction.